Team Members and Permissions

Learn how partner team access works on OnAnthem.


Invite people at your organization to help manage merchant connections, storefronts, and payouts.

Invite a team member

  1. Go to Settings, then the Team tab.
  2. Click Invite member.
  3. Enter their email address, choose a role, and click Send Invitation.

They'll receive an email with a link to accept. Invitations expire after 7 days if not accepted.

Roles

RoleCan do
OwnerFull access, including team management, payouts, and financial settings
AdminManage merchant connections, commercial terms, and team members
ManagerManage merchant connections and commercial terms — cannot manage team or payouts
StaffView-only access to storefront activity and earnings

Changing access

  • To change a team member's role or remove them, go to Settings → Team and select Change role or Remove from team next to their name.
  • Every account needs at least one Owner. You can't remove or demote the only Owner — assign the Owner role to another member first.

Good to know

  • Every team member needs their own account — accounts can't be shared.
  • This is separate from inviting a merchant to connect with you — see Connecting With Merchants.