Team Members and Permissions

Learn how merchant team access works on OnAnthem.


Invite people at your organization to help manage your OnAnthem account, and control what they can see and do.

Invite a team member

  1. Go to Settings, then the Team tab.
  2. Click Invite member.
  3. Enter their email address, choose a role, and click Send Invitation.

They'll receive an email with a link to accept. Invitations expire after 7 days if not accepted.

Roles

RoleCan do
OwnerFull access, including team management, payouts, and financial settings
AdminManage products, orders, and partner connections — cannot manage team members, payouts, or financial settings
ViewerView-only access, no changes

Changing access

  • To change a team member's role or remove them, go to Settings → Team and select Change role or Remove from team next to their name.
  • Every account needs at least one Owner. You can't remove or demote the only Owner — assign the Owner role to another member first.

Good to know

  • Every team member needs their own account — accounts can't be shared.
  • Team access in OnAnthem is separate from Shopify staff accounts.